Terms of Service

Effective date: June 25, 2026
Last updated: June 25, 2026

1. About these Terms​

These Terms of Service (“Terms”) govern access to and use of the Pritset website, applications, application programming interface, document-generation services, webhook services, account-management features, documentation, and related services.

Together, these are referred to as the “Services.”

The Services are operated by:

Individual Entrepreneur Yurii Viktorovych Molchanov Фізична особа-підприємець Молчанов Юрій Вікторович Operating under the name Pritset Country of registration: Ukraine Contact email: [email protected]

In these Terms, “Pritset,” “we,” “us,” and “our” refer to the operator identified above.

“Customer,” “you,” and “your” refer to the individual or legal entity accepting these Terms and using the Services.

These Terms constitute a legally binding agreement between Pritset and the Customer.

2. Acceptance of the Terms​

You accept these Terms when you:

• create a Pritset account;
• select a checkbox or button indicating acceptance;
• purchase or use Pritset credits;
• create or use an API key;
• upload a template;
• submit an API request;
• use any paid or free part of the Services.

If you do not agree to these Terms, you must not create an account or use the Services.

If you use Pritset on behalf of a company, organisation, government body, partnership, or another legal entity, you represent that:

• you have authority to accept these Terms on its behalf;
• that entity is the Customer;
• that entity is responsible for your use and the use of its authorised users.

You should save a copy of these Terms for your records.

3. Eligibility and intended use​

You must be at least 18 years old and have legal capacity to enter into this agreement.

Pritset is intended primarily for:

• businesses;
• individual entrepreneurs;
• professional users;
• developers;
• organisations;
• software platforms;
• internal business systems.

The Services are not designed primarily for personal, household, or family use.

If mandatory consumer-protection law applies to you, nothing in these Terms limits rights that cannot lawfully be excluded or restricted.

You must provide accurate account information and keep it reasonably current.

Pritset may refuse registration or use where reasonably necessary to:

• prevent fraud or abuse;
• comply with law;
• protect the Services;
• enforce these Terms;
• address sanctions or other legal restrictions.

4. Description of the Services​

Pritset provides tools that may allow Customers to:

• upload and store DOCX templates;
• insert structured data into templates;
• generate documents from templates;
• convert supported documents into PDF format;
• submit processing requests through an API;
• receive processing results;
• configure webhook notifications;
• manage applications, templates, usage, and credits;
• access technical documentation and examples.

The exact functionality available may depend on:

• the Customer’s account;
• the applicable plan or credit balance;
• technical limitations;
• current product features;
• published documentation.

Pritset does not guarantee that every Microsoft Word or DOCX feature will be supported or converted exactly.

Results may vary because of:

• document formatting;
• fonts;
• embedded content;
• macros;
• external resources;
• corrupted files;
• unsupported DOCX features;
• differences between document-rendering systems;
• template complexity.

The Customer must test templates and inspect generated documents before relying on them in production or delivering them to another person.

5. Accounts​

A Customer may need an account to access the Services.

The Customer is responsible for:

• providing accurate registration information;
• maintaining control of its account;
• deciding who may access the account;
• removing access when it is no longer required;
• keeping account contact details current;
• all authorised actions taken through its account.

An account may not be sold, leased, or transferred without Pritset’s written approval.

The Customer must not create multiple accounts to obtain repeated free credits, avoid restrictions, conceal abusive activity, or circumvent pricing or limits.

Pritset may merge, restrict, or close duplicate or abusive accounts.

6. Account security and API credentials​

The Customer is responsible for protecting:

• passwords;
• API keys;
• access tokens;
• application credentials;
• webhook secrets;
• multi-factor authentication methods;
• other security credentials.

The Customer must not publish credentials in:

• public source-code repositories;
• client-side applications where they can be extracted;
• public documentation;
• support forums;
• screenshots;
• unsecured files.

The Customer must promptly revoke compromised credentials and notify Pritset at [email protected] if unauthorised access is suspected.

Pritset may revoke credentials, end sessions, restrict requests, or temporarily suspend access where reasonably necessary to protect:

• the Customer;
• other Customers;
• Pritset;
• the Services;
• third parties.

Activity performed using valid Customer credentials may be treated as activity authorised by the Customer unless the activity resulted from Pritset’s failure to comply with its own obligations.

7. API access​

Subject to these Terms, Pritset grants the Customer a limited, non-exclusive, non-transferable, and revocable right to access the API for the Customer’s internal business purposes or as part of the Customer’s own authorised product or service.

The Customer must follow:

• the published API documentation;
• authentication requirements;
• request formats;
• technical limits;
• security requirements;
• reasonable instructions provided by Pritset.

The Customer must not:

• bypass authentication or billing;
• use undocumented methods to interfere with the Services;
• attempt to discover private source code;
• circumvent request or usage limits;
• create unreasonable infrastructure load;
• intentionally submit malformed or malicious requests;
• interfere with another Customer’s account or data;
• use the API to test stolen credentials;
• access non-public systems without authorisation.

Pritset may apply technical limits, including limits relating to:

• request frequency;
• concurrency;
• template size;
• payload size;
• processing duration;
• webhook retries;
• account usage;
• security events.

Current limits may be stated in the documentation, interface, pricing page, or account.

Pritset may reasonably adjust limits to protect availability, security, or fair use.

8. Fees and credits​

8.1 Credit-based billing​

Pritset uses a prepaid credit-based billing system.

The Customer may purchase credits by making available top-up payments through a supported payment provider.

Credits represent a contractual right to use eligible Pritset Services. Credits:

• are not a bank deposit;
• are not electronic money;
• do not earn interest;
• cannot be withdrawn as cash;
• cannot be transferred between unrelated accounts without Pritset’s approval;
• may be used only for Pritset Services.

Current prices, minimum top-up amounts, supported currencies, and applicable charges are displayed on the pricing page, checkout page, or Customer account.

8.2 Successful processing​

Unless a different pricing rule is clearly displayed, Pritset charges the Customer only when the requested document is successfully generated and made available for return or delivery.

A request is generally considered successfully processed when:

• Pritset completes the requested generation operation;
• an output document is created;
• the output is made available to the Customer or the configured delivery process.

The following are not normally charged as successful generation:

• requests rejected before processing because of invalid input;
• unsupported or corrupted templates where no result is generated;
• internal Pritset failures where no output is generated;
• requests stopped because the account has insufficient credit.

A document that is successfully generated may still be charged where delivery fails because:

• the Customer’s webhook is unavailable;
• the webhook URL is incorrect;
• the Customer’s server rejects the request;
• the Customer fails to download or save the result;
• another Customer-controlled destination fails.

Automatic webhook retries are not separately charged unless a different rule is clearly disclosed before use.

8.3 Pricing changes​

Pritset may change future prices.

A price change does not retroactively change the amount already credited to an account.

Where reasonably practical, Pritset will provide notice of a material price change before it takes effect.

The price applicable to a credit purchase is the price displayed at the time of the transaction.

8.4 Taxes​

Prices will state whether applicable taxes are included.

The Customer is responsible for taxes, duties, bank charges, currency-conversion fees, or other government charges that apply to the Customer, except taxes imposed on Pritset’s net income.

Where Pritset is legally required to collect or report a tax, Pritset may add it to the applicable charge or request information needed for tax compliance.

9. Payments​

Payments are currently processed through Monobank or another payment provider displayed during checkout.

Pritset does not directly receive or store complete payment-card numbers, card security codes, or online-banking credentials.

A payment may be considered completed only after Pritset receives confirmation from the payment provider.

Pritset may delay crediting an account where:

• the payment is pending;
• the transaction cannot be verified;
• fraud is suspected;
• the amount or currency does not match the order;
• the payment provider reports an error.

The Customer must contact [email protected] regarding:

• duplicate payments;
• missing credits;
• incorrect payment amounts;
• suspected unauthorised transactions;
• payment-confirmation errors.

10. Refunds​

Purchased credits are generally non-refundable after they have been credited to the Customer’s account, except where:

• applicable law requires a refund;
• a duplicate payment occurred;
• an incorrect amount was charged;
• the payment was credited to the wrong account through Pritset’s error;
• Pritset agrees to a refund in writing;
• Pritset permanently discontinues the paid Services and a refund is appropriate under applicable law.

Used credits are not refundable merely because:

• the Customer did not like the generated document;
• the Customer used an incorrectly designed template;
• the Customer submitted incorrect data;
• the Customer’s webhook or integration failed;
• the Customer failed to save the result;
• a third party rejected the document.

This does not apply where the result was materially defective because of Pritset’s failure to perform the documented processing operation.

To request a refund, the Customer must contact [email protected] and provide:

• the account email;
• transaction identifier;
• transaction date;
• payment amount;
• reason for the request.

Refunds are returned using a method permitted by the payment provider and applicable law.

Nothing in this section limits mandatory refund or withdrawal rights that cannot legally be excluded.

11. Credit validity and account closure​

The validity period of purchased credits, if any, will be displayed before or at purchase.

If no expiry period is displayed, purchased credits do not expire while the Customer’s account remains active.

Promotional credits may have a separate validity period.

When the Customer requests account deletion:

• promotional credits expire without compensation;
• purchased credits should be used before the account is disabled;
• unused purchased credits are not automatically refundable except where applicable law requires otherwise or Pritset agrees in writing.

Credits may be removed where they were obtained through:

• payment reversal;
• chargeback;
• fraud;
• technical error;
• duplicate promotional registrations;
• violation of these Terms.

12. Promotional and free credits​

Pritset may provide free or promotional credits.

Unless expressly stated otherwise, promotional credits:

• have no cash value;
• are non-refundable;
• are non-transferable;
• may be limited to one grant per Customer or organisation;
• may have an expiry date;
• may be restricted to specific Services;
• may be removed where obtained through fraud, automation, duplicate accounts, or abuse.

Pritset may modify or discontinue a promotional programme at any time.

This will not affect purchased credits.

13. Customer Content​

“Customer Content” means information submitted, uploaded, transmitted, or configured by the Customer through the Services, including:

• DOCX templates;
• template text and formatting;
• logos and other template assets;
• API payloads;
• JSON or form data;
• personal data;
• webhook URLs;
• Customer instructions;
• generated document content.

The Customer retains ownership of Customer Content.

Pritset does not acquire ownership of Customer Content merely because it is processed through the Services.

The Customer grants Pritset a limited, non-exclusive, worldwide licence to:

• host stored templates;
• copy data into temporary processing memory;
• transform templates;
• generate requested documents;
• transmit results;
• execute configured webhooks;
• troubleshoot technical failures;
• protect and operate the Services.

This licence applies only to the extent reasonably necessary to provide, maintain, secure, and support the Services.

The licence ends when the relevant Customer Content is deleted, except for:

• temporary technical copies awaiting deletion;
• information legally required to be retained;
• aggregated or anonymised information that no longer identifies the Customer or an individual.

14. Customer responsibilities for content​

The Customer represents and warrants that:

• it owns Customer Content or has all necessary rights to use it;
• submission and processing of Customer Content is lawful;
• Customer Content does not infringe intellectual-property rights;
• Customer Content does not unlawfully violate privacy or confidentiality;
• required notices and consents have been obtained;
• Pritset is authorised to perform the requested processing;
• generated documents will be reviewed before legally significant use.

The Customer is responsible for:

• the accuracy of submitted data;
• the design and wording of templates;
• the legal effect of generated documents;
• ensuring required signatures or approvals;
• document numbering;
• tax, accounting, employment, medical, financial, and regulatory compliance;
• determining whether a generated document is suitable for its intended purpose.

Pritset does not provide legal, accounting, tax, medical, employment, financial, or compliance advice.

Generating a document through Pritset does not establish that the document is legally valid, enforceable, accurate, complete, or compliant.

15. Template storage​

DOCX templates uploaded to Pritset are retained until:

• the Customer deletes the template; or
• the Customer requests deletion of the account and the account is disabled.

Deleted templates may be permanently and immediately unrecoverable.

Pritset is not a backup or archival service.

Pritset currently does not provide backup recovery for Customer templates.

The Customer must maintain independent copies of:

• templates;
• original files;
• template assets;
• data used to generate documents;
• generated documents required for future use.

Pritset is not responsible for the loss of the Customer’s only copy where the Customer failed to maintain an independent backup, except to the extent that liability cannot legally be excluded.

16. API payloads and generated documents​

API payloads are held only for the period necessary to process the applicable request.

Pritset does not intentionally retain complete payload contents after processing is completed.

Generated PDF documents are not intentionally retained by Pritset after they have been generated and returned or delivered.

Temporary data may exist in memory or temporary processing locations during request execution.

The Customer is responsible for immediately saving any generated document it wishes to retain.

Pritset does not guarantee that a generated result can be retrieved again after the response or delivery process ends.

17. Webhooks​

The Customer may configure webhook destinations to receive processing information.

The Customer is responsible for:

• supplying the correct destination;
• using an HTTPS endpoint;
• maintaining endpoint availability;
• authenticating and validating webhook requests;
• protecting webhook secrets;
• preventing unauthorised access;
• ensuring the destination may lawfully receive the information;
• handling duplicate or delayed events;
• storing any result the Customer wishes to retain.

Pritset may:

• retry failed webhook deliveries;
• stop retrying after a reasonable number of attempts;
• treat a successful HTTP response as delivery confirmation;
• disable a webhook that repeatedly fails or creates security risks.

Webhook delivery may be:

• delayed;
• repeated;
• received out of order;
• interrupted;
• rejected by the Customer’s server.

Unless a separate written agreement states otherwise, Pritset does not guarantee exactly-once or real-time webhook delivery.

Pritset is not responsible for the availability, security, or behaviour of a webhook destination selected by the Customer.

18. Acceptable use​

The Customer must not use the Services to:

• violate applicable law;
• infringe copyrights, trademarks, privacy rights, or other rights;
• impersonate another person or organisation;
• create fraudulent documents;
• falsify invoices, certificates, qualifications, identities, signatures, or official records;
• facilitate fraud, deception, or financial crime;
• distribute malware or malicious files;
• attack or probe systems without written permission;
• access another Customer’s account or content;
• overload or disrupt the Services;
• bypass billing or usage controls;
• conceal the source of abusive requests;
• create repeated accounts to obtain promotional benefits;
• use stolen payment information;
• distribute unlawful spam;
• process content related to exploitation or abuse;
• use the Services in a way likely to expose Pritset to legal liability.

The Customer must not upload executable code, macros, or files intended to compromise the Services.

Pritset may investigate suspected abuse and may preserve or disclose relevant information where reasonably necessary to comply with law or protect the Services.

19. Sensitive and regulated information​

The Services may technically process information selected by the Customer, including sensitive information.

Pritset does not represent that the Services satisfy every industry-specific or sector-specific requirement.

Unless Pritset expressly agrees otherwise in writing, Pritset does not warrant compliance with specialised standards applicable to:

• healthcare records;
• payment-card security;
• government classified information;
• banking secrecy;
• criminal-justice systems;
• biometric databases;
• regulated identity systems.

The Customer is responsible for deciding whether Pritset is suitable for its information and legal obligations.

The fact that an API payload or generated result is not persistently stored does not remove the Customer’s legal obligations relating to its processing.

20. Privacy and data protection​

Pritset’s Privacy Policy explains how Pritset processes personal data for its own account, billing, security, support, analytics, and operational purposes.

Where Pritset processes personal data contained in Customer Content on the Customer’s behalf:

• the Customer generally acts as controller;
• Pritset generally acts as processor;
• the Customer determines the purpose and legal basis;
• Pritset processes the data to provide the Services.

Where required, the Pritset Data Processing Agreement forms part of these Terms.

The Customer must not instruct Pritset to process personal data in violation of applicable law.

Pritset may refuse an instruction that appears unlawful or incompatible with the Services.

21. Confidentiality​

“Confidential Information” means non-public information disclosed by one party to the other that should reasonably be understood as confidential, including:

• Customer templates;
• non-public business information;
• API credentials;
• pricing negotiated privately;
• security information;
• technical designs;
• product plans;
• non-public documentation.

The receiving party must:

• use Confidential Information only for the agreement;
• take reasonable measures to protect it;
• disclose it only to persons who need it and are subject to confidentiality obligations;
• not disclose it to unrelated third parties without authorisation.

Confidential Information does not include information that:

• becomes public without breach;
• was lawfully known before disclosure;
• is lawfully received from a third party;
• is independently developed without using the confidential information.

A party may disclose Confidential Information where legally required, provided it gives advance notice where legally permitted.

22. Pritset intellectual property​

Pritset and its licensors retain all rights in:

• the Services;
• software;
• source code;
• infrastructure;
• API design;
• website;
• user interface;
• documentation;
• branding;
• logos;
• templates supplied by Pritset;
• technical methods;
• related intellectual property.

Except for the limited rights expressly granted by these Terms, no intellectual-property rights are transferred to the Customer.

The Customer must not:

• copy or resell non-public parts of the Services;
• create a confusingly similar service by copying Pritset materials;
• remove copyright or proprietary notices;
• use Pritset branding without permission;
• represent that Pritset endorses the Customer;
• reverse engineer the Services except where such restriction is prohibited by law.

The Customer may refer to Pritset to accurately describe an integration, provided it does not imply endorsement or partnership.

23. Generated documents​

As between Pritset and the Customer, the Customer owns its generated documents, subject to:

• rights in Customer Content;
• rights owned by third parties;
• applicable law;
• licences applicable to fonts or embedded resources.

Pritset claims no ownership over generated documents merely because the Services produced them.

The Customer is responsible for ensuring that it has permission to use all content, fonts, logos, images, and other materials included in a template or generated document.

24. Feedback​

The Customer may submit suggestions, ideas, or feedback.

The Customer grants Pritset a perpetual, worldwide, non-exclusive, royalty-free right to use feedback to improve or develop the Services.

This does not grant Pritset ownership of:

• Customer Content;
• confidential templates;
• personal data;
• Customer trademarks.

The Customer should not include confidential information in general product feedback unless necessary.

25. Third-party services​

The Services may depend on or connect to third parties, including:

• payment providers;
• email providers;
• analytics services;
• network providers;
• Customer webhook destinations;
• Customer-selected integrations.

Pritset does not control independent third-party services.

Their terms, privacy policies, availability, and security may apply separately.

Pritset is not responsible for a third-party failure outside Pritset’s reasonable control, but this does not remove obligations that Pritset cannot lawfully exclude.

26. Service availability​

Pritset aims to provide a reliable service but does not provide a contractual service-level agreement unless agreed separately in writing.

Pritset does not guarantee:

• uninterrupted availability;
• a specific uptime percentage;
• a fixed processing time;
• error-free operation;
• permanent availability of any feature;
• successful delivery to every webhook destination;
• compatibility with every DOCX feature.

Website statements concerning:

• processing speed;
• capacity;
• uptime;
• document volume;
• performance;

are informational estimates, targets, or historical observations and are not contractual guarantees unless expressly described as an SLA.

The Services may be unavailable because of:

• maintenance;
• software failures;
• hardware failures;
• power interruption;
• internet interruption;
• cyberattacks;
• upstream provider failures;
• force majeure;
• urgent security changes.

Pritset will use reasonable efforts to restore material service interruptions.

27. Maintenance and changes​

Pritset may perform:

• planned maintenance;
• emergency maintenance;
• security updates;
• infrastructure changes;
• feature updates;
• performance improvements.

Where reasonably practical, Pritset may provide advance notice of planned changes likely to cause significant interruption.

Pritset may change, add, or remove features.

For a material breaking change to a generally available API endpoint, Pritset will use reasonable efforts to provide advance notice where practical.

Advance notice may not be possible where immediate action is required because of:

• security;
• legal requirements;
• fraud;
• service stability;
• third-party changes;
• emergency conditions.

Beta, preview, experimental, or evaluation features may be changed or discontinued without notice.

28. Suspension​

Pritset may suspend or restrict access where reasonably necessary because:

• the Customer has insufficient credits;
• a payment is reversed or disputed;
• credentials may be compromised;
• the Customer violates these Terms;
• use threatens service security or availability;
• unlawful activity is suspected;
• Pritset receives a credible legal complaint;
• a government authority requires action;
• emergency maintenance is required;
• the account creates an unreasonable technical load.

Where practical and appropriate, Pritset will provide notice and an opportunity to correct a non-urgent violation.

Pritset may act immediately where delay could cause:

• security harm;
• legal exposure;
• service disruption;
• fraud;
• harm to another person.

Suspension does not remove the Customer’s obligation to pay charges already incurred.

29. Customer termination and account deletion​

The Customer may stop using Pritset at any time.

To request account deletion, the Customer must contact:

[email protected]

Pritset may request reasonable identity verification.

After a verified deletion request is processed:

• the account is disabled;
• API access is revoked;
• stored DOCX templates are deleted;
• promotional credits expire;
• other information is handled according to the Privacy Policy and legal obligations.

The Customer must export or save any required templates before requesting deletion.

Deleted templates and generated documents may not be recoverable.

30. Termination by Pritset​

Pritset may terminate an account where:

• the Customer materially breaches these Terms;
• a violation is not corrected after reasonable notice;
• the account is used for fraud or unlawful activity;
• continued use creates a serious security risk;
• Pritset is legally required to terminate access;
• the Customer repeatedly creates abusive accounts;
• a payment chargeback remains unresolved.

Pritset may terminate the Services generally by giving reasonable notice where practical.

Where Pritset permanently closes a compliant Customer’s paid account without cause, Pritset will handle unused purchased credits fairly and in accordance with applicable law.

31. Effect of termination​

After termination:

• the Customer must stop using the Services;
• licences granted to the Customer end;
• credentials may be revoked;
• Customer access ends;
• stored Customer Content may be deleted;
• outstanding payment obligations remain due.

Sections intended by their nature to survive will continue, including provisions concerning:

• payment;
• ownership;
• confidentiality;
• disclaimers;
• liability;
• indemnification;
• disputes;
• legal compliance.

32. Disclaimers​

To the maximum extent permitted by law, the Services are provided on an “as available” and “as is” basis.

Pritset does not warrant that:

• the Services will always be available;
• every request will succeed;
• every template will render identically to Microsoft Word;
• generated documents will be legally sufficient;
• generated documents will be error-free;
• every third-party integration will work;
• webhook delivery will always succeed;
• the Services will meet every Customer requirement.

The Customer is responsible for validating generated results.

Pritset disclaims implied warranties to the extent permitted by law, including implied warranties of:

• merchantability;
• fitness for a particular purpose;
• non-infringement.

Nothing in these Terms excludes warranties or rights that cannot lawfully be excluded.

33. Limitation of liability​

To the maximum extent permitted by applicable law, neither party is liable to the other for:

• indirect damages;
• incidental damages;
• special damages;
• punitive damages;
• consequential damages;
• loss of profit;
• loss of anticipated savings;
• loss of business opportunity;
• loss of goodwill;
• loss caused by a third-party integration.

Pritset is not liable for loss resulting from:

• incorrect Customer data;
• defective Customer templates;
• Customer failure to review a generated document;
• Customer failure to maintain backups;
• lost API credentials;
• Customer webhook failure;
• use of a generated document for an unsuitable purpose;
• unsupported formatting or fonts;
• activity outside Pritset’s reasonable control.

To the maximum extent permitted by law, Pritset’s total aggregate liability arising out of or relating to the Services or these Terms will not exceed the greater of:

• USD 50; or
• the fees actually paid by the Customer to Pritset during the six months immediately preceding the event giving rise to the claim.

The limitation applies regardless of the legal theory of the claim.

The limitations do not apply to liability that cannot legally be limited, including where applicable:

• intentional misconduct;
• fraud;
• death or personal injury caused by legally established negligence;
• mandatory consumer rights.

34. Customer indemnification​

To the extent permitted by law, a business Customer will defend and indemnify Pritset against third-party claims, losses, liabilities, and reasonable costs arising from:

• Customer Content;
• the Customer’s infringement of third-party rights;
• unlawful processing of personal data by the Customer;
• fraudulent or misleading generated documents;
• the Customer’s products or integrations;
• the Customer’s violation of these Terms;
• the Customer’s violation of applicable law.

Pritset will:

• provide reasonably prompt notice;
• provide reasonable cooperation;
• allow the Customer to control the defence where appropriate.

The Customer may not agree to a settlement that:

• admits wrongdoing by Pritset;
• imposes non-monetary obligations on Pritset;
• fails to release Pritset;

without Pritset’s prior written consent.

35. Force majeure​

Neither party is liable for delay or failure caused by circumstances beyond its reasonable control, including:

• war;
• hostilities;
• terrorism;
• military action;
• government restrictions;
• mobilisation;
• civil unrest;
• natural disasters;
• fire;
• flood;
• epidemic;
• power-grid failures;
• telecommunications failures;
• internet-routing failures;
• cyberattacks;
• upstream provider outages;
• labour disruptions;
• changes in law.

The affected party must use reasonable efforts to reduce the impact and resume performance.

Payment obligations for Services already provided are not excused by force majeure.

36. Changes to these Terms​

Pritset may update these Terms to reflect:

• changes to the Services;
• pricing changes;
• legal requirements;
• security requirements;
• new features;
• operational changes.

The updated Terms will show a new “Last updated” date.

For a material change, Pritset will provide reasonable notice through:

• email;
• the Customer account;
• the website;
• another appropriate communication method.

Changes may take effect immediately where reasonably necessary for:

• legal compliance;
• urgent security;
• fraud prevention;
• protection of the Services.

Other material changes will apply from the effective date stated in the notice.

Continued use after the effective date constitutes acceptance of the updated Terms.

If the Customer does not agree to a material change, it must stop using the Services before the change takes effect and may request account closure.

37. Governing law​

These Terms and disputes arising from them are governed by the laws of Ukraine, without regard to conflict-of-law principles.

Nothing in this section removes mandatory rights or protections that apply under another jurisdiction’s law and cannot legally be excluded.

38. Dispute resolution​

Before filing a legal claim, the parties will attempt in good faith to resolve the dispute through written communication.

A dispute notice should be sent to:

[email protected]

The notice should describe:

• the issue;
• relevant account information;
• requested resolution;
• supporting documents.

The parties will attempt to resolve the dispute for at least 30 calendar days after receipt of the notice, unless urgent court relief is required.

If the dispute cannot be resolved, it may be submitted to a competent court in Ukraine, unless mandatory applicable law requires another forum.

39. Electronic communications​

The Customer agrees that Pritset may communicate electronically concerning:

• account administration;
• transactions;
• security;
• legal notices;
• service changes;
• suspension;
• termination;
• updates to these Terms.

Pritset may send notices to the email address associated with the account.

The Customer must keep that email address current and accessible.

An electronic notice is considered delivered when sent, unless Pritset receives a clear delivery-failure notification.

40. Assignment​

The Customer may not assign or transfer these Terms without Pritset’s prior written consent.

Pritset may assign these Terms as part of:

• a business transfer;
• restructuring;
• sale of assets;
• change of operator;
• transfer to a legal successor.

Any assignment remains subject to applicable data-protection and other mandatory laws.

41. No partnership​

These Terms do not create:

• a partnership;
• joint venture;
• employment relationship;
• franchise;
• agency relationship.

Neither party may bind the other unless expressly authorised in writing.

42. No waiver​

Failure to enforce a provision does not waive the right to enforce it later.

A waiver is effective only when made clearly and in writing.

43. Severability​

If a court finds part of these Terms invalid or unenforceable:

• that part will be limited or removed only to the extent necessary;
• the remaining provisions will continue in effect.

44. Entire agreement and order of precedence​

These Terms, together with documents expressly incorporated into them, form the agreement between Pritset and the Customer concerning the Services.

In the event of conflict, the following order applies unless a document expressly states otherwise:

1. a separately signed written agreement;
2. a Data Processing Agreement for personal-data processing matters;
3. these Terms;
4. the pricing or checkout terms;
5. the Privacy Policy;
6. published documentation.

A purchase order or other Customer document does not modify these Terms unless Pritset expressly agrees in writing.

45. Language​

These Terms are provided in English.

Pritset may publish translations for convenience.

If translations conflict, the English version will control, except where mandatory law requires another result or Pritset expressly designates another version as controlling.

46. Contact information​

Questions about these Terms or the Services may be sent to:

Individual Entrepreneur Yurii Viktorovych Molchanov
Фізична особа-підприємець Молчанов Юрій Вікторович
Operating the Pritset service
Ukraine

Email: [email protected]